Effective date: 2026-04-17
Applies to: TerraGIS Microsoft Store releases and private beta builds
TerraGIS is developed and published by Dupahar. This policy explains how TerraGIS handles personal information when you use the application.
TerraGIS can process data on your device that you choose to open, such as GIS documents, files, and folders. TerraGIS may also process diagnostic information when you choose to send diagnostics.
Diagnostic information may include:
Diagnostics upload is opt-in. You can choose not to send diagnostic bundles. Processing required for core product functionality is based on providing the service you request when using TerraGIS.
We aim to collect only the minimum information needed for support and reliability purposes. Diagnostic reports are retained for up to 90 days unless a longer period is required to investigate a security issue, legal obligation, or unresolved support incident.
Diagnostic information is used by TerraGIS maintainers and service providers solely for support, reliability, and security improvements. We do not sell personal information.
Support and engineering operations may involve processing data in multiple regions. We apply reasonable safeguards appropriate to the nature of the data.
You may request access, correction, or deletion of diagnostic data associated with your support interaction by contacting us at the email below. If you submitted a diagnostic bundle, include available identifiers (for example date, version, and support ticket reference) to help locate records.
Beta access may be time-limited and can be revoked after beta closure. Revocation affects product access but does not retroactively change already submitted diagnostic records.
We use reasonable technical and organizational safeguards intended to protect diagnostic and support information against unauthorized access, disclosure, alteration, or destruction.
TerraGIS is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
We may update this policy from time to time. Material changes will be reflected by updating the effective date on this page.
For privacy or support requests, contact: mahajanadil0220@gmail.com
TerraGIS can access local files and folders selected by the user for GIS workflows. This on-device data access is required for core application functionality.